FAQs Archive - Arx Community

Q: Why is this better than other products on the market?

We are the first and only integrated smart risk management software in the cloud. This means faster startup, predictable pricing, and more accurate detection of risk with our 100+ best practices.

Q: Will my employees be able to login and see sensitive information?

User dashboards are customized based on job role and function. Each user only sees information that is designated to their user access level.

Q: Do I have to ask my employees for personal information?

Any information an employee is required to disclose at the beginning of their employment will be used in accordance with established policy.

Q: Do I need to know code or be tech savvy?

The system is extremely user friendly. No previous computer programming experience required. We’ll handle any technical challenges that may arise.

Q: What kinds of situations does the system look for?

We use over 100+ best practices based on years of experience to review as a starting point, then we will explore common situations with your team that are custom to your needs and processes.

Q: Is my data safe on the Cloud?

Our software is built on the industry-leading AWS GovCloud platform, providing compliance with the FBI’s Criminal Justice Information Services (CJIS) standard.

Q: How much does it cost?

Arx Community is a cloud based management and community awareness platform that is accessible and affordable to agencies of all sizes. Please contact us for a custom quote fit to your department.

Q: What if we make a massive organizational change down the road?

The system is easily adaptable. We can identify a new set of best practices based on your organizational goals.

Q: How long does it take to get started?

You can get started on day-one with our ready-to-go cloud solution. If you have systems that require integration or customizations, please contact us so we can collaborate with you on the best setup plan.