The Springfield Police Department is committed to a strong Police-Community Partnership. Together we will continue to make Springfield a thriving and safe community. It is our goal to always be open and transparent with the public. This newly created community dashboard will assist us in that continued effort.

The data provided in the below charts have been obtained from a variety of internal software programs used by the Springfield Police Department. As a result, some of the different categories within these charts are similar, but remain separate. We are in the process of transitioning all of those programs to Arx Community, which will streamline the tracking of this data moving forward. For a detailed explanation of the data, please click on the 2019 Biased-Based Policing Report below:

2019 Biased-Based Policing Report

Springfield Police Department Policy Portal

Any questions regarding the Springfield Police Department policies & procedures, training curriculum, crime rates or enforcement data can be directed to

Calls for Service Definition

Calls for service are generally represented as calls to “911” for emergency assistance and may also include calls to non-emergency numbers. Each call for service that comes in is assigned a priority based on the type of crime or service that is requested.

  • Priority 0 and priority 1 calls are the most serious offenses and require the most immediate response. Priority 0 calls include crimes such as Assault and Battery, Domestic Violence, and Injury Accidents while priority 1 calls include crimes such as robbery, hit and run accidents, bomb threats and panic alarms.
  • Calls that are prioritized 3-9 continue to decrease in their need for immediate response unless there are extenuating circumstances. Priority 3 calls for service include things such as neighbor troubles, animal complaints, civil matters, and weapons violations not covered by higher priority classifications.
  • Priority 8 calls include things such as abandon autos and found property.
  • The below numbers for calls for service do not include traffic stops. For the number of traffic contacts, please see the Citation Transparency section.

To view calls for service data from different years, select the year from the dropdown menu below and click on apply changes.