The Springfield Police Department is committed to a strong Police-Community Partnership. Together we will continue to make Springfield a thriving and safe community. It is our goal to always be open and transparent with the public. This newly created community dashboard will assist us in that continued effort.

The data provided in the below charts have been obtained from a variety of internal software programs used by the Springfield Police Department. As a result, some of the different categories within these charts are similar, but remain separate. We are in the process of transitioning all of those programs to Arx Community, which will streamline the tracking of this data moving forward. For a detailed explanation of the data, please click on the 2019 Biased-Based Policing Report below:

2019 Biased-Based Policing Report

Springfield Police Department Policy Portal

Any questions regarding the Springfield Police Department policies & procedures, training curriculum, crime rates or enforcement data can be directed to

Disposition Description

  • Sustained: Violations of Westland Policy and Procedure did occur.
  • Not Sustained: The evidence does not support the accusations.
  • Unfounded: The facts that were presented never occurred and were false.
  • Exonerated: The actions alleged did occur but were proper and legal

Race & Gender Description

Due to the way the data is reported, the “unknown” category is the result of complaints that are generated internally for violations of policy and procedure that do not have a specific complainant other than the Westland Police Department

To view citizen complaint data from different years, select the year from the dropdown menu below and click on apply changes.