Calls for Service Definition
Calls for service are generally represented as calls to “911” for emergency assistance and may also include calls to non-emergency numbers. Each call for service that comes in is assigned a priority based on the type of crime or service that is requested.
- Priority 0 and priority 1 calls are the most serious offenses and require the most immediate response. Priority 0 calls include crimes such as Assault and Battery, Domestic Violence, and Injury Accidents while priority 1 calls include crimes such as robbery, hit and run accidents, bomb threats and panic alarms.
- Calls that are prioritized 3-9 continue to decrease in their need for immediate response unless there are extenuating circumstances. Priority 3 calls for service include things such as neighbor troubles, animal complaints, civil matters, and weapons violations not covered by higher priority classifications.
- Priority 8 calls include things such as abandon autos and found property.
- The below numbers for calls for service do not include traffic stops. For the number of traffic contacts, please see the Citation Transparency section.
To view calls for service data from different years, select the year from the dropdown menu below and click on apply changes.